This can vary depending on how many masks are scheduled to be painted. Typically 2-3 weeks is standard. However, if something is required sooner, we can try to accommodate.

Yes. We are happy to provide services to everyone and will ship worldwide.

I hope this never happens, but if it does I will work with you to try to recover the shipping insurance offered by the postal / shipping company.

Yes! We offer powdercoating This requires an upcharge however. Typically $40 unless a custom (non-standard) colour is required in which case the cost could be higher.

Yes but it depends on the mask project status. If no mask work has been started, refunds may be allowed, however once any mask work has commenced, all sales are final.